Most homes in Jackson are serviced by MCTV, Spectrum, or AT&T.  You can find support numbers below. 

If you are using a district supplied Kajeet device, vist the eLearning site and look for the eLearning Help Desk in the "Links on the Left"

MCTV: 330-833-4134  https://www.mctvohio.com/contact

Spectrum: 1-855-707-7328 https://www.spectrum.com/browse/content/communitysolutions-support

AT&T: 1-800-288-2020 https://www.att.com/support/contact-us/dsl-high-speed/