• FAQs

    Here are answers to some of the most frequently asked questions. There are some specific operational topics, which our teams still are working through. Please email your questions to: RestartJackson@jackson.sparcc.org

    **As more information becomes available we will continue to update this page.**

    Last updated: 9/08/2020

    UPDATED with information clarifying facial coverings/ face shields based on the latest change from the governor's office.

    UPDATED with information on bussing

    UPDATED with information on sixth-grade password


    ***Please note: Additional FAQs related to face shields can be found on the Ohio Department of Health's website by clicking here.***

    When does my child have to wear a facial covering?

    According to the public health order from the state of Ohio, "... all students, faculty, and staff in any child care setting, school building, or other location that provides care or education to any child in kindergarten through grade twelve in the State of Ohio shall wear facial coverings at all times when:

    a. In any indoor location including. but not limited to, classrooms, gymnasiums, offices, locker rooms. hallways, cafeteria. and/or locker bays;

    b. Outdoors on school property and unable to consistently maintain a distance of six feet or more from individuals who are not members of their household;

    c. Waiting for a school bus outdoors and unable to maintain a distance of six feet or more from individuals who are not members of their household; or

    d. Riding a school bus.

    Are there exceptions to wearing a facial covering according to the order?


    According to the order, "The requirement to wear a facial covering does not apply when:

    a. The individual has a medical condition including respiratory conditions that restricts breathing, mental health conditions, or a disability that contraindicates the wearing of a facial covering; or

    b. The individual is communicating or seeking to communicate with someone who is hearing impaired or has another disability, where an accommodation is appropriate or necessary;

    c. The individual is actively participating in outdoor recess and/or physical activity where students are able to maintain a distance of six feet or more or athletic practice, scrimmage, or competition that is permitted under a separate Department of Health Order;

    d. The individual is seated and actively consuming food or beverage;

    e. Where students and staff can maintain distancing of at least six feet and removal of the facial covering is necessary for instructional purposes, including instruction in foreign language, English language for non-native speakers, and other subjects where wearing a facial covering would prohibit participation in normal classroom activities, such as playing an instrument;

    f. Students are able to maintain a distance of six feet or more and a mask break is deemed necessary by the educator supervising the educational setting;

    g. The individual is alone in an enclosed space. such as an office;

    h. When an established sincerely held religious requirement exists that does not permit a facial covering.

    Can my child wear a face shield instead of a face covering/mask?

    No. The Centers for Disease Control does not recommend wearing a face shield as a substitute for face masks/coverings. There currently is not enough evidence to support the wearing of face shields to control the spray of respiratory droplets. Anyone wearing a face shield will need a medical waiver. All medical waivers must be brought to Central Office at 7602 Fulton Drive NW.

    What constitutes a facial covering?

    According to the ODH order, "a facial covering (mask) is any material that covers an individual's nose, mouth, and chin."

    Are there exceptions for wearing a face shield instead of a face covering/mask?

    Ohio’s K-12 facial covering order requires facial coverings that cover the nose, mouth, and chin. There are limited exceptions to the order. If one of those exceptions applies to an individual, a face shield would be appropriate (see above). Schoolwide use of face shields instead of masks is not appropriate and does not meet the requirements of the order.

    Does my child have to wear a face covering to school?

    Yes, unless there is a waiver granted for medical/ADA reasons from the superintendent or designee. Students MUST wear a face covering on all district-provided transportation and during the school day. Age-appropriate breaks will be granted by district personnel. We believe face coverings when social distancing is not practical, in conjunction with hand sanitizing and maximizing social distancing, give the Jackson Local School District the best opportunity to deliver in-person instruction, our most effective learning model.

    Does my child have to wear a face covering for the entire school day?

    No. When social distancing cannot be maximized, facial coverings will be on. We will strive to find ways to provide breaks for students throughout the day. When social distancing can be maximized, facial coverings may be relaxed. For younger students, we will continue to explore ways to provide more breaks during the day. Please consult our Family Communication Guide here for additional information on facial coverings, including our district's policy on face coverings.

    What is the process for a face-covering waiver?

    A medical waiver from wearing a face mask must be signed by a physician and brought to Jackson Local School District's Central Office at 7602 Fulton Dr. NW Monday-Friday between the hours of 8 a.m.-4 p.m. Students who are granted a waiver will receive a card to be carried with their student ID. Parents of students on an IEP or 504 program requesting a facial-covering waiver, must contact Kathy Brand, director of special programs. To reach her via email, click here

    What are age-appropriate face-covering breaks?

    Efforts will be made to provide children in grades K-2 with more frequent breaks during the school day.

    Will the district provide face coverings for students?

    No, however, we will have a limited supply of size-appropriate face coverings for students who forget them at home.

    Will face coverings be required in physical education and at recess?

    Coverings during physical education will be at the discretion of the classroom teacher. As long as students are maximizing social distancing during recess, face coverings can be relaxed.

    How can I apply for a medical/ADA facial covering waiver?

    Medical/ADA waivers for facial coverings are handled through the superintendent’s office.

    My child has asthma, allergies and/or a sinus infection, does he/she have to wear a mask?

    The only students who may be considered for a facial covering waiver must have a written order from a physician stating the student is unable to wear a mask. The American Academy of Pediatrics and Ohio Children’s Hospital Association have stated the following exemptions from wearing a facial covering:

    • Children under the age of 2 years
    • Any child unable to remove the face covering without assistance
    • A child with a significant behavioral/psychological issues undergoing treatment that is exacerbated specifically by the use of a facial covering
    • A child living with severe autism or with extreme developmental delay who may become agitated or anxious wearing a mask
    • A child with a facial deformity that causes airway obstruction.

    “Beyond these categories, there are no diagnoses that warrant a blanket exemption from wearing a face covering/mask. Specifically, asthma, allergies and sinus infections are not a contraindication for using a face covering/mask,” the joint statement read.

    Information on tips that may be helpful to get your child to wear a facial covering, go here:


    How can I search for information on this page?

    If you are on a desktop computer, using Command+F on a Mac or Control+F on a PC will allow you the search by text. 

    What do I do next?

    All parents and caregivers of Jackson Local School District students will be asked to choose a learning model for the 2020-2021 school year, which will be emailed the first full week in August as part of First Day Forms. Decisions on learning models do not have to be made until then.

    When is the start of the school year?

    The first day of school will be August 20 for all Jackson Local students, both in-person and eLearning 2.0.

    We are going on vacation. Will we have to quarantine when we return and miss the start of the school year?

    Those going to states with a COVID-19 positivity rate of 15% or higher are advised by the Ohio Department of Health to self-quarantine for 14 days upon returning to Ohio. The states currently on Ohio's self-quarantine list can be found here. The Jackson Local School District strongly recommends following the Ohio Department of Health advisement. Affected students can transition to Option 2 eLearning to start the year. If those students plan to attend in-person instruction as a matter of routine after quarantine, please select Option 1 on your First Day Forms.

    My child is in the sixth grade this year and his/her password isn't working. What happened?

    When students enter the sixth grade, we issue updated passwords to help keep student accounts secure. Normally these passwords are provided to students by their teachers on the first day of school. For students attending in-person instruction, they will receive their new password on Thursday, August 20. If your student is using option 2 eLearning 2.0 POLARIS, the guidance office is emailing parents using the address we have on file to relay the password to parents. If you have not been contacted by Thursday, August 20, eLearning parents may call the Jackson Memorial Middle School office at 330-830-8034 and request their student's password.


    When can I pick up my football season tickets?

    We are postponing the distribution of our football season tickets until further notice. We continue to await guidance from state health and athletic officials. We will communicate additional details when they become available.

    Will Y-care be offered for the 2020-2021 school year?

    Yes, the District will continue to partner with the YMCA to provide before- and after-school care at all four elementary schools. The hours of operation are 6:45 a.m.-6:30 p.m. Please direct specific questions about the program to the YMCA.

    Are school days full days?

    Yes, in-person instruction will be a typical school day.

    Why isn't there a hybrid option?

    The data from our surveys show that not all students will be returning to in-person instruction. For example, while 71 percent of parents indicated they strongly or somewhat supported a return to in-person instruction, a second survey showed fewer would be comfortable sending their child(ren) to in-person instruction if/when Stark County's public health alert turns to red and still fewer at purple. This will allow for those attending in-person instruction to maximize social distance protocol, which is one of the benefits of a hybrid system.

    How can families help?

    There is no single entity solely responsible for keeping everyone safe. Successfully reopening schools will require continual collaboration between administrators, staff, and teachers and ongoing cooperation among teachers, students, and parents. Everyone has a role to play. It is important that children are checked for symptoms of illness before coming to school, and students not feeling well should be kept home.

    Will drinking fountains be open?

    Drinking fountains in Jackson Local School District will NOT be open. Students are encouraged to bring water bottles from home.

    Will I be allowed to visit my child(ren) during the school day?

    The Jackson Local School District will limit the number of visitors to its buildings during the student day for the 2020-2021 school year. Visitations will be limited to essential visitations and for emergency situations only. Parents and caregivers needing to visit the school shall call the school building before visiting.

    Where will students eat lunch?

    Students will eat lunch in cafeterias and additional created space as necessary to maximize social distancing.

    How will social distancing be accomplished when possible?

    Under the In-person instruction model, social distancing will be maximized. According to survey data provided by our parents, the number of students choosing in-person learning will be between 30 and 70 percent, approximately, depending on Ohio's Public Health Alert System. Please refer to our survey data chart located in our Family Communication Guide hereIt is important for students to remember returning to school in 2020-2021 will not be the same social environment as it was prior to the COVID-19 pandemic. When everyone follows social distancing guidelines, we can maximize our physical distance. However, to expect 6 feet of social distancing at all times is NOT practical.

    Where can I find more information?

    By clicking here and going to RestartJackson.com, where you can find our Restart Jackson Plan, communication from Superintendent Chris DiLoreto and our Family Planning Guide with instructional videos. More information on our Learning Models can be found here. You are invited to email us any additional questions at this email address: RestartJackson@jackson.sparcc.org

    Will the Jackson Local School District continue to provide Chromebook devices for students?

    Yes. Students will receive a Chromebook. Students in grades K-2, selecting in-person instruction, will have Chromebooks assigned to them in their classrooms. Those will remain in the classroom cart at the school. Students in eLearning 2.0 will receive a Chromebook distributed on August 18 and 19.

    Will students share supplies in classrooms?

    Students will be advised to limit the use of shared objects when possible. These will be cleaned and disinfected frequently.


    When is kindergarten screening?

    Kindergarten screening appointments were previously scheduled and those remain the same. Screening appointments are on August 13. We ask just one parent come to the screening appointment with their student to maximize social distancing.

    What does the first day of kindergarten look like for my child?

    Parent and student orientation for kindergarten will be held August 20 or August 21. Parents will sign up electronically for a 30-minute appointment. We strongly recommend no more than two parents and no other family members attend orientation. Information on how to schedule that appointment will be sent via email on August 14. Students will learn who their kindergarten teacher is at that time.

    What is kindergarten orientation?

    Parents and their kindergarten student will meet with their child’s teacher and visit their classroom. Kindergarten students selecting eLearning are welcome to attend orientation as well and sign up for an appointment. Elementary buildings may arrange self-guided tours upon request for other grade levels.

    When is any kindergarten student’s first day?

    After the appointment with their parents EITHER on August 20 or 21, the first full day of school for kindergarteners will be August 24. Parents will NOT attend with their child that day.


    How can my student become familiar with the school?

    Self-guided orientation for new students, sixth- and ninth-grade students will be held at Jackson Memorial Middle School and Jackson High School. It is STRONGLY ENCOURAGED only one parent attends these self-guided schedule walks to maximize social distancing as we continue to prepare our buildings for the arrival of students. Students can walk their schedule during these times:

    August 10: 8 a.m. to 3 p.m., Open to any new or sixth- and ninth-grade students. Guidance counselors are available BY APPOINTMENT only. Call the appropriate school beginning August 3 to schedule an appointment with a counselor. Guidance counselors will not be able to accept walk-in appointments under any circumstances.

    August: 11: 5 p.m. to 7 p.m., for students with last names A-Gra

    August 12: 5 p.m. to 7 p.m., for students with last names Grb-Par

    August 13: 5 p.m. to 7 p.m., for students with last names Pas-Z


    When is Open House?

    All Open Houses in the Jackson Local School have been canceled. Instead, building principals will send a recorded video message welcoming students and families to the 2020-2021 school year.


    When will my schedule be available?

    Students in grades 6-12 can see their schedules in the Home Access Center August 7 at 12 p.m. Students in grades 1-5 will receive their teacher assignments in the Home Access Center on August 7 at 12 p.m.


    I plan to send my child to school five days a week but want him/her to learn from home on eLearning 2.0 if Stark County's public health color code changes. What option do I select on First Day Forms?

    You would select option 1, in-person instruction. Your child's planned routine is in-person.

    I plan to send my child to school three days a week and have him/her learn at home on eLearning 2.0 the other two days (or any other combination of in-person and eLearning). What option do I select on First Day Forms?

    You select option 2, eLearning 2.0 because your child's planned learning model involves routinely learning from home.

    How will attendance work in options 1 and 2?

    We will take attendance for in-person instruction the way we traditionally have done. Those students in eLearning 2.0, will have a no-point assignment daily (K-5) or per class (6-12) to meet virtual attendance requirements.

    How will teachers interact with students on the eLearning 2.0 model?

    There will be opportunities for both synchronous (live) and asynchronous (recorded) instruction from teachers. There may be times when synchronous learning via Google Meet/Hangouts will take place; however, there is no expectation that your child must log in. All Google Meets/Hangouts for whole-class instruction may be recorded and linked into your child’s POLARIS course(es) for viewing at a later time. Synchronous learning opportunities will vary based on grade level, subject matter, teachers and other factors. 

    Will I have the same teacher(s) if I switch to in-person instruction from eLearning 2.0?

    Yes. Our Model 1 and Model 2 delivery plans are taught by the same teachers. Please review the details of our three learning models in our Family Communication Guide here.

    Will accelerated learning courses be available in eLearning 2.0?

    Yes. The content designed for these courses can now be delivered in either Models 1 or 2.

    What are the expectations for completing assignments for students who choose eLearning 2.0?

    Expectations for students to complete assignments in eLearning 2.0 will be the same as if the student was in in-person instruction. For example, assignments that are due in class on a Thursday will be required to be completed by those in eLearning 2.0 on the same day.

    How will teachers in Model 2 deliver synchronous learning materials?

    The platform our teachers will use is Google Meet.

    How will these three learning models affect my child's IEP/504 Plan?

    Parents of students on IEPs will receive additional information about the planning to the child's unique services the first full week of August.

    Can my student transition between Learning Models 1 and 2?

    Yes, our in-person instruction and eLearning 2.0 models were built to provide our families flexibility. However, for academic reasons, as well as logistical challenges, we strongly encourage families to commit to a learning model and transition only when Stark County's Public Health Advisory color (yellow, orange, red, or purple) changes. Communication and cooperation between parents and the school district allow us all to manage through this situation as seamlessly as possible.  

    What is the difference between eLearning 2.0 and Jackson Local Digital Academy?

    Students choosing Model 2 (eLearning 2.0) will use their Polaris (Schoology) account to log into the system and retrieve assignments, instruction, and feedback from Jackson Local teachers. Our eLearning model is the same curriculum students would receive in-person. Students could have live video or recorded video instruction, depending on the class size, subject matter, and teacher. Students in eLearning 2.0 and students receiving instruction in-person are permitted to transition from one model to the other after communicating with the district.

    The Digital Academy is a nationally designed curriculum following state standards but is not paced with Model 1 or Model 2 curriculum. As such, it is highly recommended students in the Digital Academy remain there during the nine-week grading periods before transitioning to another model.

    Will my child(ren) be eligible for extra-curricular activities in Models 2 or 3?

    Students are eligible for extra-curricular activities in all learning models so long as they are meeting the academic and conduct code requirements. However, students choosing Model 3 (Digital Academy) and wish to compete in NCAA athletics will need to check with those universities to make sure the Digital Academy curriculum meets NCAA academic requirements.

    Will my child(ren) be able to participate in co-curricular activities in Model 3 Digital Academy?

    No. Students wishing to participate in co-curricular (band, choir, visual arts) activities can do so in Models 1 or 2. Please reach out to your child's counselor for more information.


    Will classrooms be cleaned between classes?

    Classrooms with rotating students will be cleaned multiple times throughout the day. Self-contained classrooms will be cleaned daily. All buildings will receive enhanced cleaning measures outside of the typical school day. Please refer to our Family Communications Guide here for additional information.

    What else is being done to keep our schools clean?

    High-touch areas will get particular attention throughout the day, and hand sanitizer will be available for students to use in classrooms and stationed throughout the school in high-traffic areas. The District is looking at bringing additional cleaning support in the buildings during the school day. The District will use electro-static cleaning equipment in targeted areas.

    What supplies will be available in classrooms?

    Every classroom will receive a wall-mounted hand sanitizer unit and a care kit, which will be filled with cleaning and necessary supplies for teachers to use. Additionally, there will be free-standing sanitizer units strategically placed in high-traffic areas of each of our buildings.


    How can I find my child's bus schedule?

    All bus information can be found on eLink. That is found on the district's transportation webpage, located here. MyStop is an app parents can download to receive notifications of transportation alerts.

    How will parental/caregiver pick-up and drop-off be done this school year?

    The Jackson Local School District continues to plan and find the best solutions for this operational task. We will update this information as soon as it is available. 

    How will students get on and off buses?

    No students will sit in the first seat directly behind the bus driver. Students from the same family are strongly encouraged to sit together. Depending on ridership, students will be one, or two per seat. When possible, students should sit every other row to maximize social distancing. Please refer to our Family Communication Guide here for more information.

    Will bussing be provided?

    Yes. All students attending Jackson Local Schools have the option to ride district-provided transportation.


    Fifth-grade band and elementary before school choir

    Fifth-grade band has been temporarily suspended to start the 2020-2021 school year. The Jackson Local School District will re-evaluate this later in the year. Elementary (before school) choir has been temporarily suspended and the District will re-evaluate this later in the school year.

    Will there be recess for elementary schools?

    Yes, but health guidelines on social distancing will be followed. According to the American Academy of Pediatrics, "Recess represents an essential, planned respite from rigorous cognitive tasks. It affords a time to rest, play, imagine, think, move, and socialize. After recess, for children or after a corresponding break time for adolescents, students are more attentive and better able to perform cognitively." In addition, recess helps young children to develop social skills that are otherwise not acquired in the more structured classroom environment."

    Will there be specials (art, music, physical education, etc.) as part of in-person or eLearning instruction?

    Yes, and we will provide more information specific to those classes as it becomes available. Career Tech, JSA, and JAGs students will be handled on an individual basis.

    Can my child still take CCP courses in Models 1 and 2?

    Yes. Jackson High School CCP course delivery has not changed. If you’re in a Jackson High School in-person or online course, your schedule is the same. If your child is taking a CCP course at the Institute of Higher Ed, you will need to reach out to that university. CCP is not an option for Model 3, Digital Academy.

    Can my child(ren) take career tech labs (hands-on learning) in Model 2 (eLearning 2.0)?

    No. Career tech labs must be taken in person. We strongly recommend career tech students enter Model 1, in-person instruction five days a week. Jackson Local students part of the Career Tech Compact (North Canton City, Lake Local and Plain Local) must attend career tech labs at other districts in person.


    When should I keep my child at home?

    If your student is exhibiting ANY signs of illness, it is best to keep him/her home and, if well enough, make up assignments on the eLearning 2.0 platform and communicate with the teacher(s) and school if necessary.

    Our school nurses are specifically trained to identify COVID-19 and non-COVID-19 symptoms in students during the school day. Students exhibiting a temperature above 100F will be required to return home. The expectation is parents and caregivers will check for symptoms of COVID-19 each day before sending children to school. Please refer to our Family Communications Guide for symptoms here.

    I think I was exposed to COVID-19 or someone in my immediate family was, what should I do?

    Contact that Stark County Health Department IMMEDIATELY and seek guidance from public health experts and follow protocol in place. The Stark County Health Department can be reached by calling (330) 493-9904.

    How will the Jackson Local School District communicate if a teacher or student tests positive for COVID-19?

    The District will work collaboratively with the Stark County Health Department, which will determine what steps to take if a teacher or student tests positive for COVID-19. This flyer has more information on how that process will work. If necessary, and after collaboration with the Stark County Health Department, the Jackson Local School District will notify parents of students in affected buildings.

    If a student or staff member tests positive for COVID-19, what happens?

    We will collaborate with the Stark County Health Department and are required to report known positive test results to that entity. We will follow the Stark County Health Department’s guidelines and we have electrostatic Clorox 360 spraying equipment for any enhanced cleaning measures.